Problem:  Solstar will not start and does not say why.

Answer:  You are probably out of environment space.  Put pauses in the Solstar.bat file.  You will probably get "out of environment space" messages.  To fix this go to the manual, page 4.  You need to add the following statement to your config.sys file.

"Shell=c:command /e:2048 /p" note there is a space after com and 2048.

Problem:  The system gives and error message when trying to access the report que.

Answer:  A print file is corrupt.  If you can eliminate the reports go to a Dos prompt in Solstar (utilities function F9 and F1) and type in "del R0*.*" then type in "del S0*.*" that is Rzero and Szero.

Problem:  T he teachers are not being scheduled to the classes during the master schedule generation.

Answer:  The maximum periods per day, maximum preps or sections, or maximum contacts are set to blanks.  They need to be set to a number large enough to accommodate the sections that the teacher will teach.

Answer:  There are no resource courses assigned to the teacher.

Problem:  The master schedule generator assigns the teacher to more than one class per period.

Answer:  You may have assigned the teacher, when you generated the sections and you assigned courses to the teacher, and you told the master scheduler to assign teachers. If you assign teachers at the section level, do not have the master schedule generator assign the teachers.  It is probably best to not assign the teachers when you generate the sections.

Problem:  You have set the number of seats in the room to 30 and only 3 students are being assigned even though there are more requests.

Answer:  In the Sectioning option record, you have set the seat loading factor to a number less than 100.  This is a percentage of seats that will be assigned.  If less than 100, only that number of seats will be assigned.

Problem:  You want the sectioner to make more attempts at resolving conflicts.

Answer:  In the sectioning options, increase the number of attempts to schedule period conflicts to 50000.

Answer:  Select low course seats balancing intensty.